Privacy Policy
Last updated: 25 April 2026
This is template content provided as a starting point. It must be reviewed and adapted by a qualified Nigerian lawyer before being relied upon. It does not constitute legal advice.
1. What we collect
We collect information you give us — typically your name, phone number, delivery address, order history, and the contents of WhatsApp messages you send to our service number.
2. Why we collect it
We use this information to prepare quotes, source and deliver your orders, communicate with you, handle refunds and disputes, prevent fraud, and improve our service.
3. Lawful basis
We process your data on the basis of performing the contract you've entered into with us, our legitimate interests in operating the service, and your consent where required.
4. Sharing
We share data only as needed to deliver the service: with our delivery agents (name, phone, address), with payment processors (limited details required to take payment), and with service providers that host our systems. We do not sell your data.
5. Retention
We keep order and contact data for as long as needed to operate the service and meet legal record-keeping requirements. We may delete or anonymise data that is no longer needed.
6. Security
We take reasonable technical and organisational measures to protect your data. No system is completely secure, and we cannot guarantee absolute security.
7. Your rights
You can ask us to access, correct, or delete the personal data we hold about you, or restrict how we use it. Contact us at hello@marketrunners.ng.
8. Cookies
Our website uses only the cookies required to keep you signed in and to remember your preferences. We do not currently use advertising cookies.
9. Children
Our service is intended for adults aged 18 and over. We do not knowingly collect data from children.
10. Changes
We may update this policy from time to time. The "last updated" date at the top of the page reflects the most recent change.